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Analysis, prioritisation and planning

We begin with a specific challenge or opportunity. We then gather knowledge about the work, examine the data and assess possible actions. The result is a prioritised plan with responsibilities and next steps.

What the work includes

A shared view of the work

We bring together data, observations and experience from the people who know the workflow.

Options assessed on the same basis

We assess possible actions by impact, effort and risk so they can be compared.

A plan with responsibilities

We set out the order, responsibilities and follow-up for the actions that are selected.

From challenge to plan

  1. Define the challenge

    We clarify what needs to change and who will be affected.

  2. Map the workflow

    We review the work and identify waiting time, duplicate work and other bottlenecks.

  3. Assess the options

    We compare possible actions by impact, effort and risk.

  4. Make the plan

    We put the selected actions in order and describe responsibilities and follow-up.

Examples

  • Mapping workflows and bottlenecks
  • Comparing and prioritising possible actions
  • Decision papers with responsibilities and next steps